I commute daily on 880 and use the Express Lanes. My transponder is in a pocket on my left sleeve switched to the "3" position but is not being read. I am being charged from my license plate as if I were driving solo in the HOV lane without a transponder. I dispute the charges every month with an explanation that this plate is registered to a motorcycle with a transponder switched to the 3 position and mounted on top of the motorcycle and in plain sight. Sometimes they reverse the charges but usually they call, leave a voice mail for me to call back. The call back number goes to a VM box. I leave all of the requested information in a VM but never receive a call back or charges reversed. I am beyond frustrated.
Friends say they don't even use a transponder and never get charged.
Anyone have a good suggestions for a mounting position for the transponder where it won't be stolen while parked on the street in SF and Oakland but will be picked up by the Fastrack readers?
